Clerks Academy

Clerks Academy Topics

Many of our Prime Course Topics have been tailored for delivery to a Clerk Specific Audience. Examples and Situations that Clerks Office Employees can relate to will make this a training they will use and remember. Select a topic below or contact us to design a course specifically to meet your situational needs.

Being the leader doesn’t make you one
The 6 essential skills you need to be effective.
Attitude is everything
The powerful positive approach.
9-1-1, What is your emergency?
A humorous approach to managing stress and crisis.
I’ll be back!
Why persistence prevails when all else fails.
Why am I here?
Creating a positive morale from within
Meeting the challenge
Developing the courage to face overwhelming challenges.
My way or the highway
4 critical areas of conflict resolution.
Hello, you’re not listening…
Understanding and practicing better communications.
How may I help you?
Providing exceptional customer service.
Help me, help you…
Internal Customer Service Awareness and Development.

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